These Santa Rosa HVAC Contractors Asked: "What if you could make a major home purchase with zero risk involved?"
It’s 6:30 a.m. in Northern Santa Rosa. The sun is hardly flickering over the Mayacamas Mountains. The scene is not unlike what you might witness before prime-time kickoff, when the boisterous team leader gathers his unit together, unleashing a warrior-like motivational rant inspiring teammates to drive over the quarterback like a Mack Truck. But this isn’t a sport. And it’s not inside an arena of screaming fans. It’s a local HVAC contractor. The venue is a parking lot, and they’re getting fired up to drive box trucks to local residences to perform diagnostics, replacement and installation projects for home comfort systems or plumbing issues. The motivational morning routine for Moore Home Services is status quo. They might exchange a few early-day pleasantries — and light off a few firecrackers for good measure. Then it’s home service prime-time.
Humble Beginnings in Santa Rosa
Moore Home Services started with a simple question. Every home needs HVAC help, but how do we establish ourselves and grow sustainably? Finding the answer to that question happened over an unassuming lunch in 2009. During a midday meal at Beyond the Glory in Petaluma, two men sat together and sketched business plans onto a paper restaurant napkin. What unfolded was just like a movie.
Traditionally, it takes decades to establish a regional footprint; at Moore Home Services, we accomplished that in less than 10 years. Currently, we roll with a fleet of more than 50 trucks and 100 employees; all trained to provide our customers with the best HVAC experience. We also pride ourselves on our specifically designed hiring process. With a specialized service, such as HVAC, it’s imperative we hire people with smarts and heart, you can’t bring just anyone into this business.
A Different Way Of Doing Things
What makes Moore Home Services stand out from the rest? Let’s start by saying, we like to do things differently. We believe in earning the trust of our customers through honest assessments and work. If a simple repair is what’s best for the customer, it’s what’s best for the company. We’re on the same side as the homeowner; we all have the same objective and the same goals. At Moore Home Services, we’re working hard to build a legacy with our customers and opportunities for our community. Become a part of the Moore story, schedule an appointment with one of our skilled technicians.
Expansion to Sacramento
In winter 2018, that opportunity expanded to the Sacramento Metropolitan Area when Moore acquired McDonald PHAC, a family-owned home service company with more than 60 years of experience in plumbing, heating and cooling.
Moore gives a full one-year trial on your new HVAC unit.
If you are not completely satisfied with the results, Moore Home Services will write you a check for every penny that you spent on your purchase and remove the unit at no cost to you. That’s how certain we are that you’ll be satisfied. Moore’s Diamond Certified service technicians are dedicated to making your living environment more comfortable and energy-efficient by offering education and expertise in all aspects of total home comfort. Moore serves Sonoma, Marin, Napa, Santa Rosa, Healdsburg and the North Bay area, and most of the Sacramento Metropolitan Area, with the highest quality, energy-efficient heating and air conditioning systems in the industry, as well as an unmatched level of knowledge and execution in plumbing services and indoor air quality packages. We partner with you to design a system that offers customized, cost-effective solutions to improve the comfort of your home. As a local, family-owned company backed by more than 100 years of HVAC leadership experience, we service ALL makes and models, and offer a 12-month satisfaction guarantee with a lifetime guarantee on workmanship. Moore has won multiple Angie’s List Super Service Awards for its commitment to excellence. As always, our promise to YOU is that all of our services are 100% right…or 100% free™!
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